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Mooches 4 Pooches Privacy Policy

Mooches 4 Pooches cares about your privacy and is committed to protecting and keeping your personal details safe, in compliance with the Data Protection Act 2018. This privacy policy will explain how and what personal data is collected from you, how it is used and how it is stored. 

What data does Mooches 4 Pooches collect from you?

Your name, address, work phone number, mobile phone number, landline phone number and email address 

How does Mooches 4 Pooches collect your data? 

Data will be collected from you when you:

  • Use the contact form on the Mooches 4 Pooches website (

  • When a contract is completed for the use of Mooches 4 Pooches services 

  • Use or view the Mooches 4 Pooches website via your browser’s cookies 

  • Provide feedback on the Mooches 4 Pooches website 

How will Mooches 4 Pooches use your data? 

On a contract and legitimate interest lawful basis, Mooches 4 Pooches uses your data so that:  

  • Arrangements can be made to fulfil contractual services

  • You are contacted in emergencies regarding your pet or property 

  • You are notified of any disruption to services provided 

  • If requested, you are provided with updates on your pet’s well-being

  • If required, an emergency or registered veterinary clinic is provided with your personal information to allow for your pet to receive medical treatment 

  • Invoices can be provided 

How does Mooches 4 Pooches store your data? 

Data is secured electronically on a password-protected database in which only Mooches 4 Pooches has access to. 

How long is your Data stored for?

Data is only stored for the appropriate length of time needed to meet business purposes unless the following applies: 

  • It is necessary for the purpose of, or in connection with, legal proceedings (including prospective legal proceedings), 

  • It is necessary for the purpose of obtaining legal advice

  • It is necessary for the purposes of establishing, exercising or defending legal rights, to the extent that the application of those provisions would prevent the controller from making the disclosure. 

Your Data Protection Rights 

Mooches 4 Pooches would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Mooches 4 Pooches for copies of your personal data. They may charge a small fee for this service. 

The right to rectification - You have the right to request that Mooches 4 Pooches correct any information you believe is inaccurate. You also have the right to request Mooches 4 Pooches to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Mooches 4 Pooches erase your personal data, under certain conditions 

The right to data portability - You have the right to request that Mooches 4 Pooches transfer the data they have collected to another organisation, or directly to you, under certain conditions.


How to Contact Mooches 4 Pooches 

If you make a request, Mooches 4 Pooches has one month to respond to you. If you would like to exercise any of these rights, please contact them on:

 Email -

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Mooches 4 Pooches has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on:

Telephone: 0303 123 1113

or write to:

Information Commissioner's Office
Wycliffe House
Water Lane

Changes to the Mooches 4 Pooches privacy policy

Mooches 4 Pooches keeps its privacy policy under regular review and places any updates on the Mooches4Pooches website. This privacy policy was last updated on 6th May 2020.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit the Mooches 4 Pooches website, they may collect information from you automatically through cookies or similar technology

For further information, visit:

How does Mooches 4 Pooches use cookies?

Mooches 4 Pooches uses cookies in a range of ways to improve your experience on the  Mooches 4 Pooches website, including:

  • Understanding how you use the website

What types of cookies does Mooches 4 Pooches use?

There are a number of different types of cookies, however, the Mooches 4 Pooches website uses:

  • Functionality – These cookies are used so that Mooches 4 Pooches recognises you on the website and remembers your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – These cookies are used to collect information about your visit to the website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Mooches 4 Pooches sometimes shares some limited aspects of this data with third parties for advertising purposes. Mooches 4 Pooches may also share online data collected through cookies with their advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on the Mooches 4 Pooches website.

How to manage cookies

You can set your browser not to accept cookies, and the website tells you how to remove cookies from your browser. However, in a few cases, some of the Mooches 4 Pooches website features may not function as a result.

Privacy policies of other websites

If the Mooches 4 Pooches website contains links to other websites, this privacy policy applies only to the Mooches 4 Pooches website, so if you click on a link to another website, you should read their privacy policy.

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